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Unhappy customers are more likely to tell people about a bad experience than happy customers are to talk about a good one. Ten years ago, this wasn’t so much of a problem for big business – If I had a bad experience with my bank, I would [...]
I wrote a post yesterday that was basically about using data gathered from observing systems to predict future behaviour within those systems.
I used diabetes as a means of illustrating a complex system, and when I tweeted the post, I used the #hastag “#diabetes”.
Almost immediately, I [...]
I call Jade my little girl, but the truth is that at 10 years old, she’s almost as tall as me, and I think that she’d probably win a fight. Anyway, last year, Jade was diagnosed with type 1 Diabetes, which means that she has to take [...]
Have you ever been out for a drink with someone who spent the whole evening talking about themselves? If you have, the chances are that the next time they offered, you found a good excuse why you couldn’t go.
A person who only talks about one thing [...]
…by working hard and contributing to the community.
There are a fair few deal sharing websites like Hot UK Deals or Fat Wallet where a community works together to find different offers, and like content sharing sites like Digg, these deal sites can provide you with a [...]
I totally love Groupon.
While the concept of a group discount is nothing new, the execution from Groupon was ground breaking. Companies get new customers, customers get great offers: everyone is a winner. If ever you wanted a case study of a company that [...]
There’s a fascinating post on the Twitter Blog that underlines the evolution of Twitter from its conception as a tool for sharing a quick status update into a communications hub. The Tweets Must Flow is a fascinating insight into the world of Twitter, and [...]
Every revolution in civilised history, from the Babylonian revolt against the Assyrian Empire through to the ongoing Egyptian riots against Hosni Mubarak has started with oppression. Revolution, wherever it happens begins with an idea that can be shared and ideals that can organised around.
If fear is [...]
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- Back at work in the UK. I brought chocolates. They've all gone.2013/05/12 22:16
- Back in the office. Time to do some SEO, or something.2013/04/25 21:33
- Hey @google #ifihadglass I'd be able to spellcheck adverts before they get published.
http://t.co/FLtXiDpOLm2013/04/22 11:54 - Just had my laptop lovingly rebuilt by @MattTipler. Going to see if I can restrict myself to Bing + IE for a week.2013/04/19 03:03
- Ihggggnnsuithlmnfmnggvuhyeeyeueyeuisquwuysyewueuueyyeyeytwttwwtryeyeywyetwfatwftyrryryewyyqytttttyytyyauuyerrydyysyseyeyryteagwyeehwgwuwyy2013/04/05 20:37
- Back at work in the UK. I brought chocolates. They've all gone.
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